Support Center/FAQ

Welcome to Franklin Support. To help with your query please click on the relevant link below.


Replacement Manuals

Instruction manuals for current models can be downloaded from the appropriate model page on this website. If you model is not listed you can click here to be taken to the Franklin USA website where you will find a comprehensive library of instruction manuals for both current and discontinued models.

If you need further assistance you can contact our Customer Services on 01628 770988


Frequently Asked Questions

Common queries and solutions, please click here.



An index of Frankllin terminology with descriptions. Click here.


Bookman Cards & Compatibility

To check whether you product is compatible with our range of Bookman Cards please click here


Product Feedback

We welcome your feedback on our products please click here and send us a review.




If you have been unable to find the information you are looking for you are welcome to contact our Customer Services by email or by phone 01628 770988)